


Frequently asked questions
We strive for complete accuracy and send proofs for you to review. When we design your layout, we send you a proof for you to see if you like the way it looks, but also to check for accuracy. Double check spellings, especially names and phone numbers. We allow 3 edits before we charge a design fee.
If you send your own artwork, we can provide you with a proof if you ask for it. We assume you were accurate in your design and typing, so please understand that we will not be responsible for proofreading information that you send to us.
Bottom line, if the product doesn't match your proofs, we will replace it. That's a promise.
We used to be so comfortable telling our customers and clients that once artwork is approved, we can finish the product in a day or two.
We are now having growing pains (which is a good thing), so our turn-around is closer to a week at this point. We try to remember to ask when you place your order if you have a deadline we need to be mindful of and we strive to work within your time frames.
We accept cash, check and credit cards. When your project is complete and ready for pick-up, we email a notification that includes a payment link for you. If you'd rather pay in person at the time you come get your print, that's fine too.
Jobs over $100 require a 50% deposit. Rarely do we ask for full payment in advance but under special circumstances we may and we will explain at the time you discuss your project with us so there are no surprises.
We are a small company and we expect to be paid before or at the time your project is complete. We make exceptions for larger companies that have an Accounts Payable department and like to set that up in advance.
We want to be that printing shop that's also a mentor for new entrepreneurs. We have a new business package that includes a logo design, business cards using that new logo and social media marketing for a month - all for one low price.
If you have forms and vinyl window lettering and signs and other things you also need, let's set an appointment where we can learn more about you and work up a good plan to get your business launched right.
I realize the list of our products and services is LONG. There is lots of scrolling to be done with tons of pictures, but here is a concise list:
Banners - X Frame and Retractable
Booklets
Business Cards
Canvas Prints
Car Magnets
Cards - Greeting cards and Post cards
Door Hangers
Flyers (and Rack Cards & Trifolds)
Invitations
Kiss Cut Stickers
Lawn Signs
Mailers - Direct Mail and Every Door Direct Mail (EDDM)
Menus
Presentation Folders
Stickers, Labels and Decals
NCR Forms
Table Tents
Tickets, both numbered and general
Vehicle and trailer wraps, both full and partial
Vinyl Window Signs
Wedding and Event Printing - let your imagination go crazy!
Window Perfs
MISCELLANEOUS
Design Services
Logo Recreation
Social Media Marketing
New Logo Creation